Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Search the VMware Knowledge Base (KB)   View by Article ID

VMware Consolidated Backup fails after upgrading VirtualCenter (1006738)


  • Performing a backup with VMware Consolidated Backup (VCB) fails after upgrading VirtualCenter
  • The VCBsnapshot command fails
  • You see an error similar to:

    unable to contact host, machine actively refused connection.


This issue may occur if the installed version of VCB is not supported by the upgraded version of VirtualCenter.
To ensure that the versions are compatible, refer to the vSphere Compatibility Matrixes.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 1 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 1 Ratings