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Cannot start the VMware application after initial installation
Purpose
This article provides steps for troubleshooting an installed VMware product that does not work immediately after it is installed.
Resolution
Each step below provides instructions and a link to a document, for performing the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and to identify the proper resolution. They are also ordered in the most appropriate sequence to minimize data loss. After completing each step, try starting the application again. Work through each troubleshooting step in order, and do not skip a step.
Verify that you have sufficient permissions on the running operating system of the machine you are trying to install on. This usually requires administrative privileges. For more information, see Verifying sufficient permissions exist (1005410).
Verify the VMware registration services are running on the host machine. These are required for virtualization products to run on a host operating system. For more information, see Determining the status of VMware host services (1003850).
Verify that your operating system is in a healthy state. Corrupt/missing files or libraries in the operating system can prevent a successful install. For more information, see Verify the health of an operating system (1003956).
If the issue continues to exist after trying the steps in this article:
File a support request with VMware Support and quote this Knowledge Base article ID (1006264) in the problem description. For more information, see How to Submit a Support Request.
Additional Information
These articles address specific situations you may encounter:
