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Missing folders on a vCenter Server prevent VirtualCenter Server service from starting

This issue occurs on a vCenter Server if these critical folders are missing. Verify that these two folders exist:

C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\sysprep
C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\docRoot\diagnostics

Note: In vCenter Server 4.1 and Windows 2008 (64-bit), these folders are located at:

If the folders do not exist, you must create them, then restart the VirtualCenter Server service or reboot your host. For more information, see Stopping, starting, or restarting vCenter services (1003895).

04/01/2011 - Changed title, clarified VirtualCenter Server service, as compared to vCenter Server.

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