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Troubleshooting an ESX host that cannot connect to Lab Manager Server
Symptoms
You cannot connect your ESX host to the Lab Manager Server
You see the error:
Missing License Key
Purpose
This article guides you through troubleshooting steps to identify why an ESX host cannot connect to the Lab Manager Server. In addition, it provides resolution steps to eliminate causes leading to this issue.
Resolution
The below listed steps will provide instructions or links to documents to eliminate possible causes and take corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Do not skip any step.
Ensure Lab Manager Server and Agent licenses are activated together into one license file on the license portal. For more information, see Activating Lab Manager Licenses (1005842).
Note: If your problem still exists after trying the steps in this article, please file a support request with VMware Support and note this KB Article ID in the problem description. For more information, see How to Submit a Support Request.
