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Registering VMware License Keys

Purpose

This article provides steps to register keys, including multiple keys, for desktop products such as Workstation, Fusion, and ACE.

Resolution

To register your license key:
  1. Open the VMware Account Management page.

  2. Log in with your credentials and click Register a Product.

  3. Enter your license key. You can include up to 50 license keys and register them all at the same time.
     
  4. Complete the required fields and click Continue.
  5. You receive a confirmation upon successful completion. If you enter a license key incorrectly, the portal displays an error message and points to the missing or wrong information. For example, if you enter the letter 'o' instead of the numeric '0', you receive an error message and the incorrect key is highlighted.
    Notes:
    • Product registration occurs automatically at the time of purchase for all VMware products except VMware Fusion and VMware Workstation. Fusion and Workstation license keys must be registered  to avail complementary support, however, you can activate your Fusion or Workstation software without registering the license keys,

    • A license key can be registered only once. If you try to register an already registered license key, you see the error: 

      Unsuccessful Registration, The following key(s) cannot be registered. 4E38H-xxxxx-xxxxx-xxxxx-1E234 Serial Number/License Activation Code has already been registered toabc@xyz.com

      To re-register a license key you must contact VMware Support.

    • If you are unable to view your licenses despite registering, see Troubleshooting Missing or Incorrect Licenses on the Portal (1005554). For Fusion and/or Workstation Licenses, see Troubleshooting missing Fusion 3.x and Workstation 7.x licenses (1021633).

Additional Information

For more information on licensing Fusion 3.0, see Licensing VMware Fusion 3.0 (1015444)
 
For more information on licensing your VMware Workstation, see Licensing VMware Workstation 7 (1015481).

For more information on registering OEM License keys, see VMware Partner Activation Codes (PAC) Explained (1003303).

See Also

Update History

04/19/2010 - Added link to KB 1015444 and KB 1015481. 05/26/2010 - Added a note about registering license keys only once.

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