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Verifying purchased licenses meet current need
Symptoms
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Missing licenses on the portal
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Incorrect amount of licenses showing on the portal
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Incorrect product type on the license portal
Resolution
It is important to ensure that product type and amount of licenses were purchased according to current need. If the type selected during purchasing was incorrect or if the number of licenses are not sufficient, there is a problem getting the system into production.
Product Type
Ensure to select the correct product from the list showing on VMware website.
- https://www.vmware.com/products/product_index.html link provides the snapshot of all the VMware products.
- For more information on the ESX Server 3 editions, see VMware Products in VI3.5 Foundation, Standard and Enterprise Editions (1003296) .
Furthermore, you can implement your production environment in Standalone or Centralized environments. The implementation plan may affect your purchasing budget.
- Standalone or Host-Based Licensing – Each server is licensed and managed individually.
- Centralized or Server-Based Licensing – Each server is connected to, licensed and managed by VirtualCenter server. This scenario requires that you purchased a VirtualCenter license along with your required amount of ESX Server 3 licenses. When using this licensing model, a single license file is stored on a license server, which manages your entire license pool and makes licenses available to one or more hosts.
License Count
You must also ensure sufficient number of licenses are purchased. One VMware ESX Server 3 (VMware Infrastructure 3) license supports two physical CPUs on the ESX host. Use this to calculate how many VMware Infrastructure 3 licenses need to be purchased to manage the total number of CPUs in the environment. You purchase licenses on a per processor basis, which means that you need to indicate the total number of processors, not hosts, that run the products. You can deploy and redeploy the purchased processor capacity on any combination of hosts.
For more information, see Product Licensing documentation.
Additional Information
If the problem still persists, please see Troubleshooting Missing or Incorrect Licenses on the Portal (1005554).
Request a Product Feature
To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.
Actions
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