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A VDM Server in a Japanese domain cannot be resolved by a Windows Vista VDM Client.

Details

If a VDM connection server has been placed in a DNS domain which uses Unicode characters outside of the standard ASCII range, any attempts to connect using the VDM client on a Windows Vista system may result in an error that indicates that the server name cannot be resolved.

Solution

In Windows Vista and Server 2008, Microsoft has added full support for IDN. By default Unicode characters are converted to ACE (ASCII Compatible Encoding) "Punycode" (as defined by RFC 3492), which enables their resolution using standard DNS. Prior to Vista or Server 2008, such characters were transmitted as wide characters.

To ensure names can be resolved by DNS, the DNS server must have the relevant ACE entries for the DNS domain name in which the broker resides. Tools are available for mapping Unicode to ACE in order to determine the correct names to be created in DNS. Alternatively, the IP address of the broker can be entered in the VDM client.

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KB Article: 1005393
Updated: Aug 14, 2009

Products:
VMware Virtual Desktop Manager

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