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Not enough licenses installed in vSphere/Virtual Infrastructure (1005265)

Symptoms

  • You cannot connect an ESX/ESXi host to vCenter Server/VirtualCenter
  • You cannot use additional features such as vMotion, DRS or VMware HA
  • You are unable to power on a virtual machine
  • You receive one or more of the following errors:
    • Feature vmotion is not licensed with this edition.
    • Feature hotplug is not licensed with this edition.
    • Feature ft is not licensed with this edition.
    • There are not enough licenses installed to perform the operation.
    • Host cannot be added to the vCenter as there are not enough Virtual Center Agent Licenses


Purpose

This article guides you through troubleshooting missing or incorrectly installed licenses on the License Server. The article provides steps to eliminate common causes leading to an insufficient licenses error.

Resolution

The below listed steps will provide instructions or links to documents to eliminate possible causes and take corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Do not skip any steps.

Note: The licensing structure as of vSphere 4.x has changed. 
  1. Verify that the feature in question is part of the ESX/ESXi edition purchased.
  2. Verify that the installed licenses on the vSphere/VMware Infrastructure Client are correct and that all available licenses are not in use already.
  3. Verify that the type and count of licenses are activated according to the current need.
  4. Ensure that the correct the license file is uploaded with correct procedure. For more information, see Installing ESX Server Licenses (1001383).

    Note: This is only valid for VI 3.x.

  5. If multiple license files are manually combined, verify that the syntax is correct. For more information, see How to Combine FLEXlm License Files (8996281).

    Note: If you make a correction to the license file, repeat step 5.  This is only valid for VI 3.x.

  6. Ensure that vCenter Server/VirtualCenter is correctly configured. For more information, see:

If your problem still exists after trying the steps in this article, file a support request with VMware Support and note this KB Article ID in the problem description. For more information, see Filing a Support Request in My VMware (2006985).

See Also

Update History

06/26/2012 - Updated for 5.x

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