Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Viewing the number of CPU Licenses using the VI Client

Symptoms

The uploaded or installed licenses on the License Server do not match the licenses activated on the License Portal.

Resolution

Ensure the activated centralized license file contains the intended licenses. You can check this by running its contents through License File Checker utility located at https://www.vmware.com/checklicense/ .
 
The license file checker gives you statistics regarding the total number of licenses found and highlights inconsistencies that may potentially cause issues. Currently, this utility handles only Centralized or Server-based license files (used with VirtualCenter).
 
To view the type and count of licenses uploaded to the License Server:
  1. Log in to VMware Infrastructure Client and connect to the VirtualCenter server.
  2. Click Administration.
  3. Click the Licenses tab. This screen shows the total number of CPUs that can be supported in this environment. VirtualCenter license is one per CPU but the ESX hosts and their feature licenses equate to two CPUs per license. As you continue to add more ESX hosts and enable enterprise features such as VMotion or DRS, the count of remaining CPU licenses goes down.

If you notice that the total number of CPU licenses are not what you activated on the license portal, ensure you have the correct centralized license file.
See Installing ESX Server Licenses (1001383) to ensure correct procedure was followed to upload/install this license file.

Additional Information

For additional information or if the issue persists, please see Not enough licenses installed (1005265) or Cannot connect ESX server to VirtualCenter (1005562).

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback


Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
Actions