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ESX Server 3.0.1, Patch ESX-1004822: Snapshot Operations Might Fail Under High I/O Stress

Details

Release Date: 06/03/08
Document Last Updated: 06/03/08
 
eed1e5acd0b5fc5ca8555d257cae7293


Product Versions
ESX Server 3.0.1
Patch Classification
Critical
Supersedes
Virtual Machine Migration or Reboot Required
Yes
ESX Server Host Reboot Required
Yes
PRs Fixed
221701
Affected Hardware
N/A
Affected Software
Unknown
RPMs Included
VMware-esx-vmkernel
Related CVE numbers
N/A

Summary

While running performance and benchmarking applications like IOzone or MemHog, performing snapshots consolidate operation might cause the virtual machine to stop responding and generates a KERNEL_STACK_INPAGE_ERROR or SYSTEM_SERVICE_EXCEPTION (77) error.

Solution

Symptoms

Windows virtual machines might stop responding.

Deployment Considerations

N/A

Download Instructions

Download and verify the patch bundle as follows:

1.      Download patch ESX-1004822 from http://www.vmware.com/download/vi/vi3_patches.html .
 
2.      Log in to the ESX Server service console as root.
 

3.      Create a local depot directory.

# mkdir -p /var/updates

Note: VMware recommends that you use the updates directory.

4.      Change your working directory to /var/updates.

# cd /var/updates

5.      Download the tar file into the /var/updates directory.
 
6.      Verify the integrity of the downloaded tar file:
 
# md5sum ESX-1004822.tgz

The md5 checksum output should match the following:

eed1e5acd0b5fc5ca8555d257cae7293 ESX-1004822.tgz
 

7.      Extract the compressed tar archive:

# tar -xvzf ESX-1004822.tgz

8.      Change to the newly created directory, /var/updates/ESX-1004822:

# cd ESX-1004822

Installation Instructions

Note: All virtual machines on the host must be either shut down or migrated using VMotion before applying the patch.  A reboot of the ESX Server host is required after applying this patch.

 

After you download and extract the archive, and if you are in the directory that you previously created, use the following command to install the update:

# esxupdate update

To run esxupdate from a different directory, you must specify the bundle path in the command:

# esxupdate -r file://<directory>/ESX-1004822 update

For example, if the host is called depot:

# esxupdate -r file:///depot/var/updates/ESX-1004822 update

During the update process, logs appear on the terminal. You can specify the verbosity of esxupdate logs by using the -v option as shown below.

# esxupdate -v 10 file://<directory>/ESX-1004822 update

For more information how to use esxupdate, see the Patch Management for ESX Server 3 tech note at http://www.vmware.com/pdf/esx3_esxupdate.pdf

Keywords

esxpatch;esx301;alertz;urlz

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