Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides

Search the VMware Knowledge Base (KB)

View by Article ID

Determining if your VMware Tools ISO image is corrupt on an ESX/ESXi host

Details

This article assists you in determining if the VMware Tools ISO image is corrupt. A corrupted ISO can cause installation failures on your guest operating system. Ensuring your ISO is valid, is key to a successful installation.

Solution

To determine if a VMware Tools ISO image is corrupt:

Connect to the ESX/ESXi host using an SSH client. For more information, see Enabling root SSH login on an ESX host (8375637) or Using Tech Support Mode in ESXi 4.1 (1017910)
Log in as a user that has root priviledges.
Change directory to /vmimages/tools-isoimages for VMware ESX/ESXi 3.5.x and above hosts. For older versions of ESX, change the directory to /usr/lib/vmware/isoimages .
Type md5sum xxx.iso and press Enter.

Where xxx is the name of the ISO image.
Record the output for md5sum.

Follow the above procedure from Step 1 and connect to a different ESX/ESXi host of the same version where the VMware Tools are working fine and compare the md5sum output. If the output is different, the file is corrupt.

Note: If the ISO image is corrupt, copy the image from a working ESX/ESXi host to the location for VMware Tools.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

1 2 3 4 5

1 2 3 4 5

Actions

Bookmark Document

Did this article help you?
This article resolved my issue. This article did not resolve my issue. This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)