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Installing VMware Tools generates a general system error (1004718)
- Migrating a Windows 2000 professional virtual machine from ESX 3.0.2 host to ESX 3.5 host.
- Trying to Install VMware Tools in a guest operating system generates the following error:
A general system error occurred
The A general system error occurred: Internal error message is very generic and does not reveal the actual problem.
For basic troubleshooting of this error, ensure:
- The virtual machine has CD-ROM configured.
- The windows.iso is is available within the /vmimages/tools-iso/ folder of the ESX host.
The virtual machine is powered on.
The correct guest operating system selected. For example, if the guest operating system is Windows 2000, ensure you have chosen Windows 2000 and not Other.
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