Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Troubleshooting a LUN that is extended in size past the 2TB/2047GB limit

Symptoms

  • Cannot create VMFS-3 datastore.
  • The Add Storage wizard may not display devices or LUNs as eligible for creating a VMFS-3 datastore.
  • Attempting to create a VMFS-3 datastore may fail with the error: Unable to find head extent device path
  • Existing VMFS-3 datastore is unmounted and no longer mounts.
  • Guest operating system cannot access an RDM.
  • Incorrect or inconsistent device or LUN size seen.

Resolution

An ESX/ESXi host is limited to a maximum LUN size of 2047GB. This applies to all LUNs being presented to an ESX Server host (VMFS and RDM). Any capacity larger than the limit is not handled. The LUN may not be presented as a choice for a data store in the Virtual Infrastructure or vSphere Client. Attempting to format the LUN from the Virtual Infrastructure or vSphere Client or command-line generates an error.

A VMFS-3 datastore on a LUN that has been extended past the limit is unmounted. All content on that data store is inaccessible.

Recovery:

  • Shrink the LUN back to its original size (if possible).
  • Perform a block copy of the old LUN to a new LUN that is within the size limit.
  • Destroy the LUN entirely and recreate the LUN within the limit and restore from backup.

Tags

kb create-rdm-fails  lun-presentation  cannot-create-vmfs  cannot-mount-vmfs-datastore  cannot-access-rdm esx esxi

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback


Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
Actions