The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Search the VMware Knowledge Base (KB)
View by Article ID
Verifying hosted virtual machine file names
Symptoms
Cannot power on a virtual machine
File not found
This file is required to power on this virtual machine
If this file was moved, please provide its new location
Check for missing files failed
A needed file was not found
Cannot open the disk or one of the snapshot disks it depends on
The handle is invalid
Unable to resume a virtual machine
Unrecoverable error. Unexpected signal 10
Unable to take a snapshot
Error taking a snapshot
Purpose
This article guides you through determining if one or more of the virtual machine files have been renamed. Renaming a virtual machine file can result in being unable to perform operations on a virtual machine. These operations include powering it on, resuming it from a suspended state, and taking a snapshot.
Resolution
To determine if one or more virtual machine files having been renamed, and if this is causing unexpected behavior resulting in the failure of a virtual machine operation:
Note: The following procedures must be performed when the affected virtual machine is powered off.
Caution: VMware recommends that you back up all of your virtual machine files before following this procedure.
Note: If you perform a corrective action in any of the following steps, attempt the virtual machine operation again.
If you know that you have renamed a virtual machine file without using a VMware application window or issuing a VMware command, rename it back to what it used to be.
View the virtual machine configuration (.vmx ) file. Confirm the existence of the files that are referenced, and verify that they have the same file names. If they do not, but there are other files in the directory with the same file extension and a different base name, rename the base name of these files to match that given in the .vmx file.
