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Session Timeout Produces Unexpected Behavior When the Direct Connect to Virtual Desktop Option Is Enabled

Details

After the session timeout period has passed, when a user attempts to connect to a desktop, a Desktop failed to open. Not authenticated message is displayed.

Solution

This message can be misleading because what actually occurs is a session timeout. After accepting the error message, the user can log in again.

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  • KB Article: 1003774
  • Updated: Aug 14, 2009
  • Products:
    VMware Virtual Desktop Manager
  • Product Versions:
    VMware Virtual Desktop Manager 2.x