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VMware ESX Server 3.5, Patch ESX350-200802405-BG: Update to MegaRAID SCSI Driver to Fix Dell PowerEdge 6650 Boot Issue (1003448)


Release Date: 3/10/2008
Document Last Updated: 3/10/2008


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Product Versions ESX Server 3.5
Patch Classification General
Supersedes N/A
Virtual Machine Migration or Reboot Required Yes
ESX Server Host Reboot Required Yes
PRs Fixed 224656
Affected Hardware
- Dell PowerEdge 6650 MegaRAID firmware version 352D or higher
- megaraid2 driver on Perc4/DC MegaRAID controller
Affected Software N/A
RPMs Included
Related CVE numbers N/A


This patch provides an update to the ESX Server MegaRAID SCSI driver to address an issue where a Dell PowerEdge 6650 machine with Perc4/DC 352D firmware does not boot after installing ESX Server 3.5.0.



After installing ESX Server 3.5.0 on a Dell PowerEdge 6650 machine, the system does not boot and the following error message is seen:

Mounting root failed: Dropping into basic maintenance shell
When log files are extracted and examined, the VMkernel log contains an error message similar to the following:

ScsiScan: 538: Path 'vmhba1:C0:T0:L0': Failed to create legacy diskId: I/O error

Deployment Considerations

Patch bundles ESX350-200802403-BG and ESX350-200802409-BG must be installed prior to installing this patch. The esxupdate utility will check to ensure ESX350-200802403-BG and ESX350-200802409-BG are installed before proceeding with installation of this patch.

Patch Download and Installation

To automatically download and install patches on your ESX Server 3.5 hosts, use the VMware Update Manager. For more information, see the Update Manager Administration Guide at

To update ESX Server 3.5 hosts from the command line of the service console, download the most recent patch bundle from and install it using the esxupdate utility. For more information about using esxupdate, see the ESX Server 3 Patch Management Guide at

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


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