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vCenter Consolidation Service usernames and passwords must use only ASCII characters (1003096)
Details
Credentials used for the consolidation service, as well as the administrative accounts on physical machines to be analyzed must consist of standard ASCII characters. These are typically any characters that can be typed on a US/English keyboard. Special characters from other languages and ALT characters will cause authentication failures.
Solution
To resolve this issue change any usernames or passwords that contain non-ASCII characters to standard ASCII characters
The allowed characters for username and passwords are:
- English Alphanumeric characters [A-Z, a-z, and 0-9] — You can use uppercase letters, lowercase letters and numbers
- Special Characters — You can use any of these characters:
~ ! @ # $ % ^ & * ( ) _ + { } | : " < > ? / . , ' ; \ ] [ = - ` )
For more information on non-ASCII characters, see Troubleshooting errors resulting from non-ASCII names (1003866)
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