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VirtualCenter Server Fails to Start After You Replace Default SSL Certificates with Custom SSL Certificates

Details

If you replace the default SSL certificate with a custom one after you install VirtualCenter 2.5, VirtualCenter will not start. This happens because the database password was encrypted using the certificate you replaced.

The logs might show the following errors:

Failed to decrypt password. Failed to initialize VMware VirtualCenter. Shutting down...

Solution

To resolve this issue, re-enter the database password:
  1. Make sure the VirtualCenter service is stopped.
  2. Open the command prompt.
  3. Change to the directory where VirtualCenter was installed. The default location is:
    C:\Program Files\VMware\Infrastructure\VirtualCenter Server
  4. Run the following command:
    vpxd.exe -p
  5. When prompted, enter the new password.

  6. Restart the VirtualCenter service.

After you change the SSL certificate, all hosts that the VirtualCenter Server manages need to be re-authenticated. To do so, use the VI Client to disconnect and then reconnect the servers.

Keywords

vpxd.exe, VirtualCenter, SSL certificate

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Actions
  • KB Article: 1003070
  • Updated: Aug 14, 2009
  • Products:
    VMware VirtualCenter
  • Product Versions:
    VMware VirtualCenter 2.5.x