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After upgrading to VirtualCenter 2.0.2, Update 1, Update 2 or Update 3, the VMware VirtualCenter 2 Welcome page does not render completely
Details
After upgrading to VirtualCenter 2.0.2, Update 1, Update 2 or Update 3, the VMware VirtualCenter 2 Welcome home page does not completely render in the browser. The page does not show any text and no links are available. The screen looks similar to the following image:
Solution
After an upgrade to VirtualCenter 2.0.2 Update 1, Update 2 or Update 3, the installer does not copy all the files required for the Welcome page to be viewed properly.
To solve the issue follow these steps:
- Navigate to the following folder: C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\docRoot .
- Create a folder called 'en '.
- Download the attached welcomeRes.zip and extract welcomeRes.js to the newly created folder.
Once this is done, you should be able to properly view the VMware VirtualCenter 2 Welcome page.
Note: This problem only occurs on an upgrade of VirtualCenter, fresh installations are not affected.
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- KB Article: 1002858
- Updated: Aug 14, 2009
- Products:
VMware VirtualCenter - Product Versions:
VMware VirtualCenter 2.0.x

