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Virtual machine stops responding in a Power On state in VirtualCenter

Details

Virtual machine stops responding in a "Power On" state.
  • Unable to power on virtual machine
  • Power on process does not clear from tasks in VMware VirtualCenter

Solution

Caution: Before you begin, refer to Restarting the management agents on an ESX Server (1003490) for important information related to restarting the mgmt-vmware service.
 
You must restart the VirtualCenter and ESX host service.
 
To restart the services:
  1. On the ESX host, run the following commands:
    • # service vmware-vpxa stop to stop the vxpa agent.
    • # service mgmt-vmware stop to stop the management services.
    • # service xinetd restart to restart xinetd.
    • # service mgmt-vmware start to start the management services.

      Note: At this stage, the VMware Virtual Infrastructure Client sessions to both the ESX host and the VMware VirtualCenter server are terminated.

  2. Connect to the VMware VirtualCenter server via the console or an RDP session. Restart the VMware VirtualCenter Server service.

    To restart the VirtualCenter Server service:
    1. Click Start > Run > services.msc .
    2. Locate the VMware VirtualCenter Server service.
    3. Restart the service.

  3. On the ESX host run the following command:

    # service vmware-vpxa start

  4. Open a VMware Virtual Infrastructure Client session to the VMware VirtualCenter Server and power on the virtual machine.

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