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Non-US date and number format regional settings may cause errors in Stage Manager and Lab Manager

Details

If you install VMware Lab Manager or Stage Manager on a non-US English version of Windows, the system may have localization settings that cause errors. Examples include:
  • Object reference not set to an instance of an object - accessing the Activity Log.
  • Expecting a valid number in the settings for key MinMTDiskSize, but found '0.01'.
  • Error "conversion of char data type to smalldatetime data type resulted in an out-of-range smalldatetime value".
  • The usage graph is missing when viewing the 'Dashboard' page in VMware Stage Manager or the 'Overview' page in VMware Lab Manager.

Solution

To resolve this issue, change the date and numeric formats to US English by updating the Windows Registry (version 5.00) with the following data and then restart the World Wide Web Publishing service.

[HKEY_USERS\.DEFAULT\Control Panel\International]
"sDecimal"="."
"sShortDate"="M/d/yyyy"
"sThousand"=","
"sMonDecimalSep"="."
"sMonThousandSep"=","

An archive attached to this article contains a .reg file with the above registry data.
 
Download and extract the archive, and on the Lab Manager or Stage Manager server, double-click the .reg file to commit the registry changes listed above. Then, restart the World Wide Web Publishing service in the Service Control Panel applet.
 
For more troubleshooting information, see:

Tags

registry-settings registry-settings-incorrect vcenter-lab-manager

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