Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides

Search the VMware Knowledge Base (KB)

View by Article ID

Conversion fails on a source running Windows NT with a Dell PERC 3 or 4 disk controller

Conversion of a physical server running Windows NT fails
Conversion of a Dell PowerEdge 2300, 2500, 4400 server running Windows NT fails
Conversion of a server using a Dell PERC 3 or 4 controller with Windows NT fails
You may receive the following errors:
- [slaveConnection,189] Creating local connection to the co-located slave
  [attachedDiskWin32,290] QueryDosDevice: ret=270 size=1024 err=0
  [attachedDiskWin32,393] Failed to get capacity for \\.\PhysicalDrive0 : error opening disk device: Incorrect function (1)
  [attachedDiskWin32,404] Warning: no attached disks were detected.
- sysimage.fault.OsVersionNotFound
- ```
Unable to read OS info from system disk: vmodl.fault.SystemError
```

This is a known issue with VMware Converter 3.0.0 to 3.0.3. VMware is currently working on a permanent resolution to this issue.

To work around the problem:

Use a disk imaging tool to clone the source into an image file.
Create a new virtual machine.
Use the disk imaging tool inside the virtual machine to restore the disk image back onto the virtual hard disk.
Open VMware Converter and choose Reconfigure.
Reconfigure the newly created virtual machine to make it startable as a virtual machine.

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

1 2 3 4 5

1 2 3 4 5

Actions

Did this article help you?
This article resolved my issue. This article did not resolve my issue. This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)