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VMware Tools Upgrade on a Virtual Machine with Wyse Multimedia Support Installed Fails (1001531)
Details
If you provide the optional INSTALL_WYSE=1 command-line parameter during VMware Tools upgrade on a virtual machine that already has the Wyse Multimedia Support DLLs installed, the upgrade fails. The INSTALL_WYSE=1 command-line parameter should be used only for first-time installation of Wyse Multimedia Support.
Solution
Do one of the following:
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Issue the setup command for upgrade without the INSTALL_WYSE=1 command-line parameter.
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Use Add or Remove Programs in the guest operating system to repair the Wyse Multimedia Support installation.
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