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Resolving VMware Community Forum issues

Symptoms

  • You cannot log in to the VMware Community forums.
  • You see an invalid user name or password message.
  • You have registered with an invalid email address.
  • You cannot reset the password.
  • You have multiple user IDs tied to an email address.
  • You cannot create a post.

Resolution

If you are having issues on the VMware Community, send  an email to Community_mgr@vmware.com with the following information:
  • Full name
  • Email address
  • A description of the problem, including any errors that you see

Note: The response time for VMware Community issues is 5 business days.

For example:
  • If you are unable to login, provide the email address used to login and the error message received.
  • If you want to change the registered email address, provide the current email address and the new email address.
  • If you are unable to post a topic in the VMware Community, provide your email address and the error message you receive when you try to create a post.
  • If you are unable to reset the password, provide the email address you are using to login and the error message you receive while resetting the password.

Additional Information

Visit the VMware Communities home page at http://communities.vmware.com/home.jspa.

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Actions
  • KB Article: 1014788
  • Updated: Oct 22, 2009
  • Products:
    VMware Capacity Planner
    VMware Converter
    VMware ESX
    VMware ESXi
    VMware Fusion
    VMware Server
    VMware Studio
    VMware ThinApp
    VMware ThinStall
    VMware View Manager
    VMware Virtual Desktop Manager
    VMware VirtualCenter
    VMware Workstation
    VMware vCenter Converter
    VMware vCenter Lab Manager
    VMware vCenter Lifecycle Manager
    VMware vCenter Orchestrator
    VMware vCenter Server
    VMware vCenter Server Heartbeat
    VMware vCenter Site Recovery Manager
    VMware vCenter Stage Manager