The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Search the VMware Knowledge Base (KB)
View by Article ID
Detecting spyware (1004009)
Symptoms
A guest or host operating system:
Stops responding.
Has performance problems.
Is slow.
Has an application that isn’t working properly.
Has browser pop-ups or application windows appear randomly.
Has network problems.
Experiences excessive disk access for no apparent reason.
Purpose
This article guides you through the process of determining if problems encountered on a virtual machine's guest operating system or on a host computer where a VMware product is installed, are related to spyware.
Resolution
Note: Having some Spyware removal software installed can cause unpredictable connectivity issues in some environments.
If an operating system is suddenly behaving unexpectedly it may be because of spyware. VMware recommends that a spyware scan be performed to confirm spyware as the cause of this behaviour.
VMware does not provide a spyware scanner. Spyware scanners must be obtained from the operating system vendor or through a third party utility. Examples of third party utilities include:
Note: VMware does not endorse or recommend any particular third party utility, nor is the list above meant to be exhaustive.
THE CONTENT OF THIS ARTICLE IS PROVIDED "AS-IS," AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VMWARE DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, REGARDING THIS CONTENT, INCLUDING THEIR FITNESS FOR A PARTICULAR PURPOSE, THEIR MERCHANTABILITY, OR THEIR NONINFRINGEMENT. VMWARE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS CONTENT, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF VMWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Request a Product Feature
To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.
