Knowledge Base

To recover your data:

1. Backup the SSL certificates found at C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\SSL .
2. Completely uninstall the following VMware Virtual Infrastructure Management components:
   • VMware Infrastructure Client 2.5
   • VMware Virtual Infrastructure Update
   • VMware VirtualCenter Server
   • VMware Capacity Planner Service
   • VMware Converter Enterprise for VirtualCenter Server
   • VMware Update Manage
     Note: Do not uninstall the VMware License Server.
3. In SQL Server Manager, choose SQL Server Agent>Jobs.
   Delete the jobs: Past Day stats rollup, Past Week stats rollup, and Past Month stats rollup if they were not removed by the VirtualCenter Server uninstall.   
4. Restore the SSL certificates back to C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\SSL .
5. Restore the VirtualCenter Server database backup that you made before you began the upgrade.
6. Fix the VirtualCenter database login permissions. If the sysadmin role was changed during the previous upgrade, restore the sysadmin role to the original state before upgrading. For more information regarding permissions, see Administrative Credentials are Required for Oracle and SQL Server Databases when Installing or Upgrading VirtualCenter (KB1003052)  and Do not grant or revoke the System Administrator's role to satisfy database permssion requirements when upgrading to VirtualCenter 2.5 (KB 1003346).
7. Run the installer to install all the VMware components and upgrade the original database.