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How to view license keys in My VMware (2006831)

Purpose

This article describes the actions that can be taken on the License Keys page and provides steps to view license keys.

If you experience issues viewing license keys, see Missing licenses in your My VMware account (2014346).

Note: For information on viewing evaluation license keys, see How to view My Evaluations in My VMware (2007046).

Details

License keys page

If you are a Super User, Procurement Contact, or a user with View License Keys & User Permissions, the License Keys page allows you to manage and organize your license keys in an intuitive and flexible manner through a folder management system.

From this page, you can:

Viewing license keys

Super Users, Procurement Contacts, and users with View License Keys & User Permissions can view license keys. If you do not have these permissions, you cannot access the License Keys page.

Note: If some license keys appear to be missing, see Missing licenses in your My VMware account (2014346).

To view license keys:
  1. Log in to My VMware.
  2. Select Manage License Keys from the navigation bar at the top.
  3. If you are associated with multiple accounts, choose the appropriate account from the dropdown at the top of the page.
  4. Select one or more license key folders.

    Note: Only folders to which you have access appear. If a folder is grayed out, you do not have access to that folder, but you do have access to one or more sub-folders under that parent folder. If you do not see a folder you were expecting to see, ask your Super User or Procurement Contact to add you to the folder. For more information, see How to view user permissions in My VMware (2070468), How to edit user permissions in My VMware (2070479), How to copy user permissions in My VMware (2070481), How to invite new users to an account in My VMware (2070555) & How to locate the Super User and Procurement Contact in My VMware (2070494)

  5. If you have a large number of products or license keys, you can use the By Products tab. To filter products within particular folders, click the Folders dropdown and select a folder. Click Apply.



  6. The products contained in those folders display in the right pane. Select a product to view the license keys.
  7. Select a license key to view support and order information and to view the license key history.
For information on adding notes and custom labels to a license key, see Adding notes and custom labels to license keys in My VMware (2032145).

Detailed folder view

Affected users receive an email when folders or license keys have been modified within an Account.

This Detailed folder view is only accessible by selecting the link provided in the appropriate email notification.
 

Viewing VI3 license keys

To view VI3 license keys:
  1. Log in to My VMware.
  2. Select Manage License Keys from the navigation bar on the top.
  3. Click Launch VI3 License Portal.
If you cannot access the VI3 License Portal, file a Support Request. For more information, see How to file a Support Request in My VMware (2006985).

Additional Information

See Also

This Article Replaces

1005509

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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