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How to view license keys in My VMware (2006831)

Purpose

This article describes the actions that can be taken on the License Keys page and provides steps to view license keys.

If you experience issues viewing license keys, see Missing licenses in your My VMware account (2014346).

Note: For information on viewing evaluation license keys, see My Evaluations in My VMware (2007046).

Details

License Keys page

If you are a Super User, Procurement Contact, or a user with View License Keys & User Permissions, the License Keys page allows you to manage and organize your license keys in an intuitive and flexible manner through a folder management system.

From this page, you can:

Viewing license keys

Super Users, Procurement Contacts, and users with View License Keys & User Permissions can view license keys. If you do not have these permissions, you cannot access the License Keys page.

Note: If some license keys appear to be missing, see Missing licenses in your My VMware account (2014346).

To view license keys:
  1. Log in to My VMware.
  2. Select License Keys from the Quick Links menu.
  3. If you are associated with multiple accounts, choose the appropriate account from the dropdown at the top of the page:



  4. Select one or more license key folders.

    Notes:
  5. If you have a large number of products or license keys, you can use the Filter By field to narrow your choices. To filter products within the folders based on a criteria, enter the filter text in the Filter By field and click Apply.

    Notes:
    • The default filter options are:
      • Product Name
      • License Key
      • Note

    • To view more filter options, click More Filters. The additional filter options include:
      • Order Info – Order Date and Order Number
      • Contract Info – Contract Date and Contract Number
      • Custom Labels that you have created

    • The Filter By field provides an autocomplete option.

  6. The products contained in those folders display in the right pane. Select a product to view the license keys.
  7. Select a license key to view support and order information and to view the license key history.
For information on adding notes and custom labels to a license key, see Adding notes and custom labels to license keys in My VMware (2032145).

Detailed folder view

Affected users will receive an email when folders or license keys have been modified within an Account.
This Detailed folder view is only accessible by selecting the link provided in the appropriate email notification.


Viewing VI3 license keys

To view VI3 license keys:
  1. Log in to My VMware.
  2. Select License Keys from the Quick Links menu.
  3. Click Launch VI3 License Portal.
If you cannot access the VI3 License Portal, file a Support Request. For more information, see Filing a Support Request in My VMware (2006985).

Additional Information

For translated versions of this article, see:

See Also

This Article Replaces

1005509

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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